Guidance & Support

Installing ...

... is straight forward. Download the installer, run it, and you are done. Don't be afraid: There is only one download and only one setup to run.

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Using...

We attach great importance to make our products as intuitive to use and platform complaint as possible. However you need help?

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Help to help yourself...

Please be aware that we continuously extend and bugfix our software. So when you are still facing problems although you have the latest updates installed, please read along our troubleshooting step-by-step guidance.
In any other case feel free to contact us!

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Downloading binary Leaf printer

When you installed the binary Leaf App on your tablet or handset device, you also need to install the binary Leaf printer on your Windows computer. Currently the binary Leaf printer is only available for Windows XP (with Service Pack 2) or higher! We plan a version for Mac OS X in the near future!
On our 'Home' side you can find the download link for the binary Leaf printer:
Click on it to start the download. This will download the file 'LeafInstaller.exe' onto your computer. Please run it. This will show up the Windows' User Account Control:
The reason is because we install the printer driver ‘binary Leaf printer’ on your computer, so the installer gathers Administrator privileges for the installation.
As you can see the Publisher is unknown. This is because we did not sign our installer with a trusted software certificate. To trust us, please click on 'Yes'.

Starting the binary Leaf Installer

When you run 'LeafInstaller.exe' installation program will show up. If you like you can change the installation path. To initiate the installation just drag & drop the icon of binary Leaf out of the box onto the desktop – as shown by the red arrow:
The installer will download and install the latest versions of following software packages:
  1. our binary Leaf printer setup
  2. Apple's Bonjour setup (required 3rd party component)
  3. Artifex' Ghostscript setup (required 3rd party component)
All three software packages will be install in one go.
When installed you have done all necessary steps to prepare your Windows computer. We added the ‘binary Leaf printer’ to your printers.
Now, when printing from any Windows application you pick this printer
and your printout will appear on your mobile device!

When you initiated a print, this additional tool will show up to give to the opportunity to select and/or manage your mobile device (by setting the standard destination folder for your printouts for example).
As long as you do not have a mobile device with a running binary Leaf App you will see an empty list view:
Now start the binary Leaf App on your mobile device and wait several seconds (just give it a moment, it may take up to 20 seconds). As soon as your device has been recognized, it will appear in the list view:
Select it by clicking on it. The connection is tested and the result shown on the right:
You set the selected device to be your standard device if you like by clicking the button. This makes sense if you have only one device in use.

Secondly you can manage your folders. Click on the button and it brings up the dialog for managing your folders:
You easily add, rename or delete folders. Please be aware that a folder has to be empty before you can delete it. Delete or move all documents from the folder using the binary Leaf App.
You can also find this tool in your Windows start menu:

After the first start the App will also show you the 'First Steps' that contain nearly the same information this paragraph does.

Further below you can read about how to:

Folder Management

By tapping on the in the upper left, you open the Document Browser:
In the first appearing panel you see your structured folders. Each folder item has a label with the count of the containing print-outs on its very right.

With a long tap on a folder you can open up the context menu that offers you the actions you can perform on this folder.
Please be aware that you can only delete an empty folder. So first remove all print-outs before deleting it.

You can also add new subfolders, edit or delete exising ones by tapping on one of these buttons:

When you tap on , the Document Browser will change its appearance:

When you now tap on a folder item you are able to assign the name of the new subfolder:

When completed, tap on to quite the edit mode.
When you tap on , the Document Browser will change its appearance to:

When you now tap on a folder item you are able to rename the subfolder:

When you tap on , the Document Browser will change its appearance to:

By tapping on the will show up a red delete button you have to tap for confirmation:

Please note that only empty folders can be removed!
When completed, tap on to quite the edit mode.

Manage your print-outs

When you tap on a folder item the Document Browser will show your containing print-outs. Tap on an item to open the according print-out.

On the left you always find the thumbnail of the first page, then some information about the document itself.
By tapping on the button you get back to the folder overview again.
Tap on a document to view it! You now can scroll through the sides by either tapping on the left or right border of the view port, or by sliding with your finger:
You can switch to the tiled page view:
Below at bottom of the Document Browser you find the button. Pressing it sets the list view in the edit mode.

Tapping on the item itself will allow you to rename it:

Tap on to move the document respectively change the parent folder:

For example, tapping the ‘Private’ folder, will move the document to this folder.
When completed, tap on to quite the edit mode.

Tapping on the will ask you for your confirmation (red delete button):

Again, you can reach the context menu by long-tapping on a print-out item with all available operations.


After the first start the App will also show you the 'First Steps' that contain nearly the same information this paragraph does.

Further below you can read about how to:

Folder Management

By tapping on the in the upper left, you open the Document Browser:
In the first appearing panel you see your structured folders. Each folder item has a label with the count of the containing print-outs on its very right.

With a long tap on a folder
you can open up the context menu that offers you the actions you can perform on this folder:
Please be aware that you can only delete an empty folder. Remove all print-outs first (see below) before deleting it.

Manage your print-outs

When you tap on a folder, the containing printed documents will appear. On the left you have a thumbnail of the first page. Then some information about the document itself. On top of the list there is the that brings you back to the folder view.
Tap on a document to view it! You now can scroll through the sides by either tapping on the left or right border of the view port, or by sliding with your finger:
Here again, you can show the context menu by long tapping in the center of the document view:
The context menu provides all necessary operations. For example you can open the document in Adobe Reader and make some notes there.
You can also reach this context menu by long tapping on a document item in the document browser:

Your device is not found

If your device still does not appear in the settings application, please do the following steps:
  1. Check your device is connected to same Wi-Fi network your Windows desktop computer is.
  2. Be sure that you have the latest versions installed.
  3. Restart the App on your device.
  4. Restart your print.
  5. Restart the Bonjour system service.
  6. Restart your computer.
  7. Enter the connection details manually (see below).

Enter the connection details manually

Find the connections details - on your iPhone or iPad

If you own an iPhone or iPad, you find your device's local IP address this way (the port is always 8625):
Search and tap on the 'Settings' app. Then tap on "Wi-Fi":
You get a list of all available Wi-Fi networks. The one you are currently connected to is marked with a check. Tap on the blue arrow on the right:
Then you can see the IP address:

Find the connections details - on your Android device

For binary Leaf for Android you simply tap on the Option Menu button. It is either located in the lower left, or as a hardware button. The appearing menu shows the connections details with the local IP address and port:

Open the binary Leaf settings

Now open the binary Leaf settings that brings up a window named 'Manage Your Leaf Devices'.
On the lower left you can choose the device selection mode:
Pick the last entry 'No Leaf device found? - Enter connection details manually':
Now you are able to set up the connection details for your device manually. Please use the local IP address and port you have looked up (see above). Also give your device a name and set the type. For example:
Then press the 'Save & Connect' button to check if your device is reachable over the Wi-Fi network.

If everything is OK, you see something like this:
If not, please ensure you did not made a typo in your manual configuration, and check the IP address of your device again. Also check if your App is currently running on your device.
Last option is to drop us a note with a detailed problem description. We will try to help you. Thanks!


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